Microsoft outlook for mac 2011 not responding after upgrade to. Office 2011 is not compatible at this time with osx 10. Feb 09, 2015 if microsoft office for mac 2011 is crashing when it starts up in mac os x 10. The application was freezing when starting synchronization. If you are an office 365 subscriber, youll also receive the newest features and tools. Microsoft has yet to issue a similar patch for office 2016, which has been causing issues for customers as well. Office 2016 for mac users lambaste microsoft after. I was convinced there was another solution to prevent mac office 2011 crashing in yosemite. Weve had an issue where any exchange accounts set to sync to the app will cause the pinwheel of doom and it will just freeze. The majority of mac users who use outlook are still on 2011. It would bounce on the task bar and then have to be force closed. Microsoft acknowledges office 2016el capitan crashes but. Im experiencing issue with my microsoft outlook for mac 2011 after upgrading to mac os x 10. Microsoft outlook for mac 2011 not responding after upgrade.
May users reported that outlook hangs with mac os x 10. Everything carried over fine, and all my software is working fine. Microsoft outlook crashes or hangs on mac os x elcapitan. When microsoft released outlook 2011 for mac, it was a decent improvement, but it still had all of the problems that entourage did, but it was a little better. To find your macos version, mac model, memory, and storage space, choose about this mac from the apple menu. If microsoft office for mac 2011 is crashing when it starts up in mac os x 10. Outlook 2011 for mac application wont launch or start. If you are setting up your first mailbox, select add account. Our server support team is aware and working on it.
Faisal jeelani, a microsoft senior program manager, chimed in on a company support thread with a similar message. Microsoft finally patches major bug in outlook 2011 on os. That is a multiple step procedure and lengthy process so be ready for some work. I have tried to rebuild the main identity but it still wont open. Outlook 2016 seems to be an even bigger improvement. That is not a good example of putting customers first and therefore they dropped the ball. The spinning wait cursor is displayed, and the application status is displayed as not responding. Sync outlook for mac 2011 contacts and calendar with. Press and hold option key when launching outlook to rebuild the identity. Microsoft is aware of this problem which it describes as. This is supposed to be a biggie, since it incorporates important security updates, along with some new features. There are a lot of people who need to connect to exchange server 2007, which necessitates using outlook 2011. Unfortunately, outlook 2016 only works with exchange server 2010 and higher.
Entourage 2008 is not working properly on mac osx 10. The 2011 hangs were due to a bug in a header in the sdk from os x 10. Office 2016 for mac users lambaste microsoft after upgrading. However office 2016 for mac users must wait longer for their issues to be resolved in apples new operating system. I fixed today by updating osx to the latest mac 10. We encountered a brief issue with outlook 2011 for mac which would. How to fix microsoft office for mac 2011 crashing in mac os x. Update office for mac automatically office support. Systems administrator, psychology department, columbia university, new york, ny 10027 202017. Microsoft releases office for mac 2011 update to fix. Go to help check for updates and it should find the newest update version 14. Activity monitor andor force quit applications shows microsoft outlook is not responding. New office for mac 2011 update fixes outlook sync bug with.
Rebuild the outlook for mac 2011 database to resolve problems as recomended by microsoft. I received three updates over two weeks from microsoft, and the third one, supposedly a security fix and other problems, crashed office completely, corrupting the stored update file, which now makes it mandatory to input the product key. There is currently an issue with microsoft outlook 2011 on macs affecting the cumc exchange email. Open an office app such as word, then on the top menu, click help check for updates. Microsoft releases office for mac 2011 update to fix outlook. Cannot upgrade to office 2016 due to the exchange being 2007 and is not supported. This blog is about how to fix this bug or problem with microsoft office 2011. I used time machine to restore all my data and information. When i looked at the process list in activity monitor, i saw that the microsoft database daemon process was using over 50% of cpu and sometimes going as high as 80% while the beachball was spinning.
If i quickly turn outlook to offline all is well except dont get emails. Outlook 2011 on mac freezes and stops receiving email. Oct 08, 2015 the office for mac 2011 patch brings the version number up to 14. I have had to revert back to a very early version of microft office 2011 to get outlook to work but spotlight wont index. All right, so microsoft has finally released the office 2011 for mac service pack one. Clearing the font cache to fix an outlook 2011 hanging problem. On the mac that has issue, force close outlook open word or any of the other office apps. Why outlook 2011 for the mac remains a nightmare the tech. Unfortunately, office 2016 for mac does not seem to be fully compatible, as users report frequent crashes of outlook, excel and word. Microsoft finally patches major bug in outlook 2011 on os x. This issue causes outlook 2011 for mac to hang with the status of not responding when attempting to synchronise mailboxes. Usually the maker microsoft recommends the first thing to do is to rebuild the database. If you already have an email account setup, you will need to select tools accounts. If the installation finishes successfully, you can remove the update installer from your hard disk.
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